Cancellation policy

Effective Date: March 15, 2026

Thank you for shopping with Elevaire. Please review our purchase and cancellation terms carefully before placing an order.

1. Order Confirmation

Once an order is placed:

• You will receive a confirmation email.
• All orders are subject to availability and verification.
• Elevaire reserves the right to cancel or refuse any order at our discretion.

If we cancel your order, you will receive a full refund.

2. Payment Policy

We accept major credit/debit cards and secure online payment methods available at checkout.

• Payment must be completed before order processing.
• If payment is declined, the order will not be fulfilled.
• We reserve the right to verify billing details before shipping.

3. Order Processing

• Orders are processed within 2–5 business days.
• Processing times may be extended during launches, holidays, or high-demand periods.

Once your order ships, you will receive tracking information via email.

4. Cancellation Policy

⚠️ Orders may only be canceled within 12 hours of purchase.

After 12 hours:

• Orders enter processing and cannot be canceled.
• No changes can be made to size, color, or shipping address.

To request cancellation, email:

📧 elevaireofficial@gmail.com

Include your order number immediately.

5. Pre-Orders

For pre-order items:

• Estimated shipping dates are provided but not guaranteed.
• Pre-orders may not be canceled once production has begun.

6. Fraud Protection

Elevaire reserves the right to cancel orders suspected of:

• Fraudulent activity
• Unauthorized payment use
• Reseller abuse

Additional verification may be required.

7. Chargebacks

Initiating a chargeback without contacting Elevaire first may result in:

• Account restriction
• Refusal of future service

We encourage customers to contact us first to resolve any issue.