Refund policy

Effective Date: March 15, 2026

At Elevaire, we take pride in delivering premium quality pieces. If you’re not fully satisfied with your purchase, we’re here to help.

Returns

• Returns are accepted within 14 days of delivery.
• Items must be unworn, unwashed, and in original condition.
• All original packaging and tags must be included.
• Proof of purchase is required.

⚠️ For hygiene reasons, socks, undergarments, and intimate items are final sale unless defective.

Exchanges

We accept exchanges for:

• Wrong size
• Defective or damaged items

If your item arrives damaged, please email us within 48 hours of delivery with photos attached.

Non-Refundable Items

• Final sale items
• Gift cards
• Worn or washed items
• Items returned after 14 days

Refund Process

Once your return is received and inspected:

• Approved refunds will be issued to your original payment method.
• Please allow 5–10 business days for the refund to reflect in your account.

Shipping fees are non-refundable.

How to Start a Return

Email us at: elevaireofficial@gmail.com

Include:

• Your order number
• Reason for return
• Clear photos (if applicable)

Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank account again
2. Contact your credit card company
3. Contact your bank

If you still need help, contact us at elevaireofficial@gmail.com